Eligible returns of products purchased on Thejsmithcollection.com must be mailed back within 30 days from the delivery date to the Thejsmithcollection return address listed on the original shipping label.
1) All items must be in their original packaging or tags. Merchandise that has been wore, used, altered or damaged will not be accepted.
2) Once received to the warehouse, returns will be examined and processed within 7-10 business days, if accepted, and credited back to the original form of payment.
3) Thejsmithcollection will NOT assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, mishandled, or damaged.